Greenland Community Primary School

South Moor Road, South Moor, Stanley, Co Durham, DH9 7EZ

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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEN provision will be rare, however, if there should be a concern this should be raised with the class teacher in the first instance, the SENCO or the Head teacher.  Further information about our complaints procedure are detailed in our Complaints Policy.  Please click here for more information: School Policies – Complaints Policy

Please view the Durham County Council Local Offer
The parents of pupils with disabilities have the right to make disability discrimination claims to the first-tier SEND tribunal if they believe that our school has discriminated against their children. They can make a claim about alleged discrimination regarding:
  • Exclusions
  • Provision of education and associated services
  • Making reasonable adjustments, including the provision of auxiliary aids and services.

If you would like to discuss your child’s SEND needs please contact the school.

SEN Information Report

  • SEN Information Report
  • How SEN is Funded
  • Our SEN Provision
    • The kinds of SEN that are provided for
    • Our approach to teaching children with SEN & how we adapt the curriculum
    • How we idenitfy, assess and review children with special needs
    • How children with SEN engage in all activities
    • How we evaluate the effectiveness of SEN provision
  • Support for Medical, Social & Emotional Development
  • Looked After Children with SEN
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
  • Agencies and Partnerships

Quality Mark 3
Sing up Silver Award
International School Award
I respect We Respect
Healthy School
Unicef Rights Respecting level 1
comenius
Lifelong Learning Programme
Sainsbury's School Games GOLD
The Local Offer

Copyright © 2022 Greenland Community Primary School

South Moor Road

South Moor

Stanley

County Durham

DH9 7EZ

Tel 01207 232147 · Email greenland.primary@durhamlearning.net


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